Serve as a key member of software QA team as the lead QA consultant on User Acceptance Testing for the U.S Veterans Affairs Health Caredivision. Supervise a five-member software QA testing team in developing and implementing automated test management tools and qualitycontrolmethodologies to ensure compliance with QA standards, federal regulations and customer specifications. Results:
Created and executed automated software test plans, cases and scriptst o uncover, identify and document software problems andtheir causes.
Imported entire suite of manual Test Scripts into automated testing toolw, hich reduced execution time and logged concise testmetrics.
Produced reliable Requirements Traceability by automatically mapping apex level feature artifacts to Test Cases.
Deconstructed multi-feature Test Cases into single feature Test Cases suitable for segmented testing and traceability.Conducted formal and informal product design reviewst hroughout the software development lifecycle to provide input on functionalrequirements, product designs, schedules and potential issues. Leveraged developer relationship background to communicate effectivelywith software design team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases.
Promoted to serve as Senior QA Engineer, overseeing quality-assurance testing and teams for client software and systems developmentprojects. Performed system, performance, load, regression, stress and data interface testing. Provided developer teams with detailed reportson quality metrics, defect identification, reporting and validation. Results:
Key contributor in the design, development, testing and support of proprietary Customer Service softwareT. his module allowedclients to report and track Support Tickets, Defects, Products and Solutions throughout the resolution lifecycle.
Implemented automated Test Suite containing all resolved defects eliminating undetected recurrences.
Delivered thorough QA testing reports that determined product quality and release readiness.