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Serve as a key member of software QA team as the lead QA consultant on User Acceptance Testing for the U.S Veterans Affairs Health Caredivision. Supervise a five-member software QA testing team in developing and implementing automated test management tools and qualitycontrolmethodologies to ensure compliance with QA standards, federal regulations and customer specifications. Results:
Created and executed automated software test plans, cases and scriptst o uncover, identify and document software problems andtheir causes. Led QA effort that:
Imported entire suite of manual Test Scripts into automated testing toolw, hich reduced execution time and logged concise testmetrics.
Produced reliable Requirements Traceability by automatically mapping apex level feature artifacts to Test Cases.
Automated test execution results which captured comprehensive and concise testing data leading to reliable, streamlined reporting.
Deconstructed multi-feature Test Cases into single feature Test Cases suitable for segmented testing and traceability.Conducted formal and informal product design reviewst hroughout the software development lifecycle to provide input on functionalrequirements, product designs, schedules and potential issues. Leveraged developer relationship background to communicate effectivelywith software design team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases.
Promoted to serve as Senior QA Engineer, overseeing quality-assurance testing and teams for client software and systems developmentprojects. Performed system, performance, load, regression, stress and data interface testing. Provided developer teams with detailed reportson quality metrics, defect identification, reporting and validation. Results:
Key contributor in the design, development, testing and support of proprietary Customer Service softwareT. his module allowedclients to report and track Support Tickets, Defects, Products and Solutions throughout the resolution lifecycle.
Designed and implemented automated test casesa ddressing areas including database impacts, software scenarios, regression testing,negative testing, error/bug retests and usability.
Documented software defects using bug tracking system and reported defects involving program functionality, output, online screenand content to software developers.
Implemented automated Test Suite containing all resolved defects eliminating undetected recurrences.
Delivered thorough QA testing reports that determined product quality and release readiness.
SQA Testing & Methodologies Requirements Analysis Test Plans, Cases & Processes
Functional Requirements Scripting & Documentation Regression & Ad Hoc Testing
UI & Compatibility Testing User-Acceptance Testing Performance / Load / StressTesting
3rd Party Application Integration Testing Automation Defect / Bug Tracking
Test Strategies & Coverage 3rd tier Product Support CRM SME-Mentor
Senior software QA tester with full system development lifecycle experience, including designing, developing and implementing testplans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits.
Over 13 years of QA software testing experience and six years of Product Management and User-Acceptance Testing experience.Backed by strong industry proficiency including high profile software version releases, advanced command of various testing suites,Agile methodologies; cross-functional skills in Business Analysis and Product Management.
Rational Jazz Suite (RRC,RTC,RQM), ~ Rational Robot ~ Rational TestComplete ~ JIRA ~ SQL/Oracle databases ~ VMWare ~ SharePoint ~ MSOffice Technologies ~ IIS ~ Windows Operating Systems ~ Remote Desktop ~ Citrix Server