Led the Supply Chain Store Support Center in Spanish Fork, UT, supporting 54 storesthroughout seven states. Managed facility charged with processing and shipping 48Munits annually, equating to $1.5B in retail sales merchandise. Awarded Green BeltCertification.
Achieved highest network Team Member engagement score of 80% out of a teamof 30.
Led network with lowest variable cost per unit resulting in $195K saving versusbudget and $341K saving versus the previous year results.
Attained highest network productivity with a 150 units per hour annual average, a2009 - 20102007 - 20092005 - 20072003 - 20056 units per hour increase from prior year and 12 points higher than next facility.
Posted highest network In Store Date (ISD) metric of 94%.
Directed a team of 22 direct reports and held financial responsibility of 11 AOR’s,including gift card fulfillment, print services, building operations and mail services.Managed all forecasting, budgeting and expense control of capital ($930K) and nonpayrollexpenses ($4.15M) for the JCP Shared Services Center. Restructuredemergency team training materials and procedures and implemented BusinessContinuity Plan (BCP) into LDRPS system. Focused on coaching and teamwork,development, innovation, integrity and communication as the key elements ofdepartment’s success.
Led all operational, logistical, and marketing elements of successful rollout of theJCP Shared Service Center vision.Researched and purchased new printers for RJE department, saving $150K oncapital budget, $4-6K monthly on service costs and $20K annually on papersupplies.
Visionary AdministrativeProfessional recognized formaking significant contributions tothe coordination and organizationof office operations. Highlymotivated and resourceful assistantwith proficient in both oral andwritten communications. In-depthunderstanding of diverse clientneeds and businessmethodologies. Established recordin effective organization andcoordination of projects, specialevents, meetings and conferences.Self-starter with provencompetency in driving projects tosuccessful completion coupled withcommitment and dedication.Strategic thinker consistentlymaking significant contributionsand multi-tasking to completemultiple competing deliverables ina deadline driven environment.Exemplary ability to seek out waysto improve processes andstreamline operations.
Bachelor of Science in Business Operations DeVry Institute of Technology