Accomplished Sales and Customer Service Specialist experienced in turning excellent service and sales strategies into bottom-lineresults in customer loyalty and increased profitability. Solid background in providing outstanding service, building customerrelationships and exceeding sales expectations. Proven success in generating store revenue and collaborating with team memberson improving efficiencies. Exemplary leadership ability with a drive to motivate and assist others while maintaining organizationalobjectives. Strong team leadership and committed to excellence through producing positive results and customer satisfaction. Selfmotivated,punctual and reliable, and passionate about building lasting business partnerships and consistently exceedingexpectations. Bilingual in Spanish and English. Expertise in retail, hospitality/hotel and restaurant operations.
Customer Service Sales & Marketing Strategies Conflict/Complaint Resolution
Front-End Operations Team Development & Training Sales & Margin Improvement
Retail Operations Management Merchandising & Warehouse Operations Cost-Reduction Strategies
Customer Focused Leadership
General Education University of Anywhere In Progress, 3.6 GPA