Event Planning: Regularly tasked to assist the organizationwith setting up halls and conferences to host up to 3,000 guestsat a time; leads other volunteers through the effectivearrangement of chairs and tables, ultimately eliminatingbottlenecks.
Major Projects: Collaborated with a small team to develop aninnovative parking system for an Association Name venue thatallocated parking spots for up to 600 vehicles — a significantupgrade from the original system that only supported 350vehicles. Recently initiated an internal newsletter; presentlylisted as Content Manager and Editor, coordinating with 6other volunteers. De-escalates conflicts as they arise at specialevents, whether related to customer complaints or threateningbehavior.
Communication Critical Thinking Problem Solving
Customer Service Accounting Computer Troubleshooting
Conflict Resolution Client Relations Research
Adobe Photoshop PowerPoint MS Office Suite
Dynamic and resourceful BA Communication and Economics graduate offering a solid academic foundation and progressivebackground in effective communication, accounting, bookkeeping, and computer/IT troubleshooting. Customer-centric professionalwith a proven capacity to interface effectively with all levels of personnel and clients of diverse backgrounds. Employs cross culturalsensitivity and awareness to liaise with clients and develop positive, lasting relationships with key stakeholders. Knowledgeable incorporate finance and accounting concepts as well as organizational communication and general administration. Average typingspeed of 75 WPM. Fluent in English and Spanish.
Personal Sabbatical Jun. 2011 – Jul. 2013
Volunteered English-speaking and writing proficiencies for a family-owned business in Spain, managing andtranslating confidential materials for highly established personnel. Additionally troubleshot computer-relatedissues for internal employees.