Wonderful Ding
Customer Service Professional

Job Objective:Web Designer

个人信息
At the age of 34
Guangzhou City, Guangdong Province
13588888888
Projects and Volunteer Work
2012 - Present
Volunteer Administrative Assistant
Association Name— City, Province

Event Planning: Regularly tasked to assist the organization with setting up hallsand conferences to host up to 3,000 guests at a time; leads other volunteersthrough the effective arrangement of chairs and tables, ultimately eliminatingbottlenecks.

Major Projects: Collaborated with a small team to develop an innovative parkingsystem for an Association Name venue that allocated parking spots for up to 600vehicles — a significant upgrade from the original system that only supported 350vehicles. Recently initiated an internal newsletter; presently listed as ContentManager and Editor, coordinating with 6 other volunteers. De-escalates conflicts asthey arise at special events, whether related to customer complaints orthreatening behavior.

Education
2011
BA Communication Studies & Economics (Honors)
University Name

Selected Courses: 

Financial Accounting I, II, III            Communications and Management 

Advanced Statistics                         Monetary Economics 

Financial Economics                        Corporate Finance

Summary

Dynamic and resourceful BA Communication and Economics graduate offering a solid academic foundation andprogressive background in effective communication, accounting, bookkeeping, and computer/IT troubleshooting.Customer-centric professional with a proven capacity to interface effectively with all levels of personnel and clients ofdiverse backgrounds. Employs cross cultural sensitivity and awareness to liaise with clients and develop positive, lastingrelationships with key stakeholders. Knowledgeable in corporate finance and accounting concepts as well asorganizational communication and general administration. Average typing speed of 75 WPM. Fluent in English andSpanish.

Areas of Expertise

Communication                          Critical Thinking                                Problem Solving 

Customer Service                        Accounting                                       Computer Troubleshooting 

Conflict Resolution                     Client Relations                                 Research 

Adobe Photoshop                       PowerPoint                                       MS Office Suite

Training

Currently Pursuing TESL Trainer/PTCT Instructor Approval 

RELEVANT EXPERIENCE & COMMUNITY INVOLVEMENT 


Volunteered English-speaking and writing proficiencies for a family-owned business in Spain, managing and

translating confidential materials for highly established personnel. Additionally troubleshot computer-related issues 

for internal employees.

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